• Software-Support

    We provide support concerning installation, settings and updates

    WERMA product-support

    In our support area, you will find installation files, updates and manuals for our StockSAVER and WIN systems. Our video tutorials also provide helpful and supportive information on installing and commissioning WIN software as well as other settings modules.


    WERMA WIN-Software

    WIN-Software

    • Installation files
    • Manual
    • Updates
    • Detailed information
    go to WIN-Software

    WERMA StockSAVER Software

    StockSAVER-Software

    • Installation files
    • Manual
    • Installation instruction
    • Detailed information
    go to StockSAVER-Software

    AndonWIRELESS

    AndonWIRELESS

    • Installation files
    • Detailed information
    go to AndonWIRELESS-Software

    WERMA Technical Support

    Technical Support

    You need support?
    Contact us!

    E-mail: support@werma.com
    Phone: +49(0) 7424 9557-222

    contact now

    Select a video topic and use the helpful support tools.

    WIN Installation


    Install on initial PC
    This video describes the default installation of WIN 3.

    Connect with second PC
    This video shows how to set up the multi user access to get access to the WIN data on more than one PC.

    First time usage


    First steps
    This video describes the first steps after the installation.

    Add a new slave
    This video describes how to add a WIN slave to an existing WIN master.

    SQL database


    SQL Management Studio installation
    Installation of the Microsoft SQL Management Studio which enables access to the WIN database.

    Create a Database with SQL Management Studio
    This video shows how to create an empty database, a login and a user with Microsoft SQL Management Studio, which are used from the IT expert installation.

    Create a Database Backup
    This video describes how to create a backup of a database with Microsoft SQL Management Studio. The backup can be used when you move the database on another PC.

    Restore a Database
    This video describes how to restore a database backup with Microsoft SQL Management Studio. The restore function can be used when you move the database on another PC.

    Order modul


    Create a new job
    This video describes how to enter a job manually.

    Start job by first piece
    This video describes how to set up a job for starting with 1st piece.

    Start job by tier
    This video describes how to set up a job for starting with the job input.

    Create an autojob
    This video shows how to activate an auto job. An auto job can be used to start a job in a repeated pattern.

    More settings


    Create a comment
    This video describes how to create a note in the runtime module. This function can be used for entering fault conditions.

    Transmit status to application
    This video shows how to transmit a status to an external application.

    Import a CSV file
    This video shows how to import a job list.

    Change the ini file
    This video describes how to create a shift pattern. This can be used for calculating the productivity of shifts.

    Support-Videos


    Update WIN 2 to WIN 3
    This video describes how to import the devices from WIN 2 to WIN 3.
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